How does your pricing work?
We charge a flat fee of .99 per card at a minimum order of 30 cards.

How are the cards printed and what type of paper do you use?
Our custom photo birth announcements are printed at a professional photo lab. The lab uses Fujicolor Crystal Archive photo paper.

I didn't see a standard style that I liked, but read that you do custom designs.  Or perhaps I'd prefer a photo design suitable for framing.   What options are available for custom designs?
We create each card based on our customers' specifications. We can change or add something to one of our standard styles, create a card similar to one of our custom design samples, or create something completely unique just for you. We can also edit your photos to create portraits, change your photos to black and white or antique, add custom color tinting, create collages, delete objects from pictures, cut the subject from the original picture, and more.  If you can dream it, we can probably do it.  Our custom design department can also help you if you want a size other than our standard 4x6!  

What type of photo editing can (or will) you do on my photo?
We can remove many blemishes and repair most imperfections in your photo.  We often crop and resize your photo based on the card style that you choose.  When ordering your cards you may choose to have the photo in color, black and white or antique finish.   These services are included in the design . For no charge, you also may choose to have custom color tinting added.  This is an especially nice effect on black and white or antique images.  In addition, with our custom design option, our designers can transform your ordinary photos into extraordinary images.  The possibilities are endless....  If you have specific areas of your photo that you want corrected, edited, excluded or included in the the final card, please specify that information in  your order form. If you want to discuss the graphic design and photo editing possibilities for your cards, please email us at customerservice@midweststudio.com

What if my photo has subjects, people or parts of it that I don't want included on my cards? 
Just let us know what area of the photo you want included in the card or excluded from the card.  You can include this information in your order form.  Or, if you think it might be confusing, feel free to copy your photo on a regular black and white copier machine and draw on it to show us what parts of the photograph to include or exclude.  You may send the photocopy to us along with the original photo.

What type of photos can I send?  Do you accept digital photos?
You may send processed/printed photographs to our mailing address.  We suggest that you do not send your only copy of the photograph since we cannot be responsible for the US Postal Service.  We prefer to work with actual photographs, especially if you choose to have a size larger than our standard 4x6.  Your photo will be returned to you in its original condition, along with your order.  If your photo came from a professional studio, we do need written and signed authorization to use the copywrited photo. You can also send high resolution digital photos and email them to us at info@midweststudio.com We do not accept Polaroid photographs or those images printed on an inkjet, laser, or photo quality printer.  If we do not think that your print or digital photograph will result in a high quality, high resolution photo or card, we will let you know.  You will then have the option of providing another photo for us to use.  If you choose to continue with the photo we warned against using, we will not be responsible for the end results.  We will be unable to uphold our guarantee or remake the cards if you are unhappy with your order.

What about envelopes?
Currently, we do not offer envelopes. There are many stationary sites that carry a wide variety of envelopes. Click Here for a few links to shop for envelopes.

Can I send a black and white photo?
Although we prefer color photos, we would be happy to work with your high quality, black and white photo.

Can I see a proof of my card before you print it?
Yes, we can send a small, low-resolution proof of your final card design to your email address or send you a link to a proof on our website. If you choose this first option, we will not print your order until you OK the proof verbally or via email.  In addition, once your order has been completely submitted, we suggest that you check your email at least two or three times per day so that you can see and approve your proof as soon as possible.  If we have made a mistake on your cards, we will work with you to correct the problem before printing your order. 

What happens if I decide to cancel my order?
You may cancel your order at no charge up until the time your order is being processed, meaning our designers have begun working on your cards.  You must notify us at customerservice@midweststudio.com   if you choose to cancel your order.  Your order is not considered canceled until we have confirmed the cancellation.  Once we have received your completed order (order form, photograph, and payment), we will notify you by email  that your order is being processed. 

What happens if I decide to make changes to my order?
You may change your order at no charge up until the time your order is being processed, meaning our designers have begun working on your cards.  You must notify us at customerservice@midweststudio.com   if you choose to change your order.  Your order is not considered changed until we have confirmed the change.  Once we have received your completed order (order form, photograph, and payment), we will notify you by email  that your order is being processed.   Once the cards are printed,  if you choose to change your order, you will need to pay .99 per card to cover some of the costs of reprinting.

What if there is a mistake on my cards or order?
We do our absolute best to insure that no mistakes are made.  However, we all know that they sometimes do occur.  If we make a mistake on your cards, we will correct the mistake and ship you a new set of cards at no charge.  If YOU make a mistake in the spelling or wording on the order form we will ask that you pay for the cost of correcting the mistake and reprinting the cards.  Therefore, we ask that you double, even triple, check your wording and spelling on the order form.  In addition, it is helpful to carefully check your proof when we send it to you, if you choose this option.  If your order is incorrect due to our mistake, we will correct it immediately. 

Can I use a professional portrait or photograph on my cards?
Professional portraits and photographs remain the property of the photographer who took the picture.  We will gladly use a professional photograph or portrait if you obtain written permission from the photographer for us to use it.  You must send us a copy of the signed, written release or permission form along with your photo or order.   It must specifically grant Midwest Studio permission to use and edit the photograph for the purpose of creating and reproducing your cards.

Will you return my photo?
Yes, your original photo will be returned with your completed order.

I took several photos of my family, but can't decide which one to use.  Can I send them all to you and let you decide?
Yes, our designers would be happy to work with all of your photos and choose the best one for your cards.  In this case, we HIGHLY recommend that you choose the option of seeing an email proof before having the cards printed.  All of your photos would be returned to you with your completed order.

I read that your photo cards are 4x6.  I would prefer to have cards that are larger  in size.  Is this possible? 
Though 4x6 is our standard size, we can make wallet size, 4x6, 5x7 and 8x10 size photos in glossy finish. We don't recommend mailing 8x10s in regular envelopes.  In addition, we will only use the actual photographs, rather than digital images, if you want a size that is larger than 4x6.  Please email us at customerservice@midweststudio.com for more information or a price quote.

Do you ship out of the United States?
At this time, we only offer our products and shipping within the United States.  

What are my payment options?
At this time, we accept payment in the forms of check and money order. A $35.00 fee will be charged for any non_sufficient funds checks. Payments are expected after the approval of the proof. Announcements will be sent via mail unless otherwise specified. All orders sent via mail will include a $5.00 Shipping & Handling fee.